Leadership is a position of influence.
Understand that there is a difference between leadership and management.
Learn the characteristics of an inspirational and motivational
Learn how to develop motivated
employees who are loyal and eager to be productive and improve.
Understand different leadership styles.
Leadership qualities in an individual include:
• Interpersonal Communication Skills
• The Ability to Facilitate Teamwork
• Systems Thinking
• Creative Flexibility
• Personal Mastery
your strengths and weaknesses; having a healthy self-esteem;
developing a pro-active stance; being confident and secure enough to
deal with critical input or negative situations without alienating
others; not reacting from stored “baggage;” having a willingness to
empower others; maintaining a consistent set of ethics and values;
knowing your personal vision. Learn how to change any unwanted
behavior, attitude or emotional response.
Interpersonal Communication Skills
Knowing how to read and relate to different people types; being able
to inspire, motivate and give clear, clean delegation (leaders have
clear contract of expectations --"contract" suggests buy in) ;
exhibiting good listening and communication skills; knowing how to
have rapport with all who work with and for you. The leader as a
Ability to Facilitate Teamwork
Enabling people to get the most out of themselves by empowering and
equipping individuals while fostering true team dynamics; giving
context and purpose to individuals and teams; using effective
coaching skills; knowing when to let go. How to create ownership in
Understanding the way different aspects of operations and processes
interact, the interconnectedness of decision and behavior; using
this information to find leverage points – areas of focus that make
the most difference; developing decision-making strategies from a
systems thinking perspective; developing effective rewards and
Using creative processes to develop new or quicker ways to respond
to needs, conflicts or problems; being flexible as an individual and
an organization to respond to internal and external changes; being
secure enough to push the envelope.