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Terms and Conditions


All content on this website is copyrighted material. The content available through the Curtis J Steen Web site is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

Unauthorized use, reproduction, retransmit, distribution and other infringements will be considered criminal acts and pursued to the fullest extent of the law.

No translation or reproduction, either electronically or mechanically, permitted without express written permission from Curtis J Steen Training and Consulting.

Limitations of Use
You agree not to use the Curtis J Steen website for any unlawful purpose. We reserve the right to terminate or restrict your access to our website if, in our opinion, your use of our website may violate any laws, infringe upon another person's rights or violate the terms of this Agreement. Also, we may refuse to grant you a user name that impersonates someone else, is protected by trademark or other proprietary right law, or is vulgar, unsuitable or otherwise offensive in our sole discretion.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Curtis J Steen Training & Consulting Store and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Curtis J Steen Training & Consulting Store believes that customer conduct violates applicable law or is harmful to the interests of Curtis J Steen Training & Consulting Store and its subsidiaries.

If you choose to visit Curtis J Steen Training and Consulting, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Curtis J Steen Training & Consulting Store. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Curtis J Steen Training & Consulting Store or any third party, except as expressly granted herein.

This material is designed to provide general information about the subject matter covered. Use is granted with the understanding that the publisher and author are not engaged in rendering legal, financial or psychological advice. If expert assistance is required in these areas, the services of a competent professional should be sought.

The purpose of this information is to educate and entertain. The author and publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused, or alleged to be caused, directly or indirectly, by the information contained here.

Shipping & Delivery
At this time, Curtis J Steen Training & Consulting ships merchandise only to locations within the continental United States and not to international locations. Nor does Curtis J Steen Training & Consulting Store ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

All purchases will be shipped within 3 business days of purchase via an appropriate shipping carrier.

You have the option to ship via the United States Postal Service or UPS. If you have special requests regarding shipping, packaging instructions or wish to request a specific package handler please contact us prior to ordering or put your specific requests in the check out page.

FedEx or UPS cannot deliver to P.O. Boxes - please make sure you include a street address for delivery.

Sales Tax
Curtis J Steen Training & Consulting Store charges sales tax for merchandise ordered on this Web site based on the location to which the order is being shipped. For CA residents, please add applicable sales tax for only tangible products.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Curtis J Steen Training & Consulting Store reserves the right to change its payment procedures at any time without prior notice to you.


If you are not completely satisfied, simply return the product within 30 days of your receipt of the product and you will receive a full refund (less shipping and handling). Products will be accepted for refund only if (a) returned items include all of the product components in good condition, (b) a Return Merchandise Authorization number (RMA) and (c) your order number is included.

Please contact our customer service department at (707) 673-1135 or toll free at (800) 792-1262 if you would like to exchange or return your product. Our goal at Curtis J Steen Training and Consulting is to serve YOU!

Defective products will be exchanged. Please contact Customer Service for instructions on returning defective products.

Cancellation Policy
You can cancel your order any time prior to shipment.

Customer Service
Customer service numbers are (800) 792-1262
Email curtis@curtisjsteen.com
Website www.curtisjsteen.com

Discussion Forums, Third Party Web Sites, Services and Software
If and when we provide a service called "Discussion Forums" through the Curtis J Steen website, which is governed by additional terms that you are required to abide by at the time you register access the Discussion Forums.

We may link to, or promote web sites or services from other companies on the Curtis J Steen website or offer you the ability to download software from other companies. You agree that we are not responsible for, and do not control, those web sites, services and software. You agree that Curtis J Steen is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Curtis J Steen shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Curtis J Steen Training & Consulting Store makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Curtis J Steen Training & Consulting Store SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Curtis J Steen Training & Consulting Store BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Curtis J Steen Training & Consulting Store.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Curtis J Steen Training & Consulting Store is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Curtis J Steen Training & Consulting Store.

The inclusion of material on this server does not imply any endorsement by Curtis J Steen Training & Consulting Store, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Curtis J Steen Training & Consulting Store tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Curtis J Steen Training & Consulting Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Curtis J Steen Training & Consulting Store shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Curtis J Steen Training & Consulting Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Curtis J Steen Training & Consulting Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Curtis J Steen Training & Consulting Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Contact Information
If users have any questions or suggestions regarding our terms and conditions, please contact us at:

Email: curtis@curtisjsteen.com
Phone 800-792-1262


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